Welcome to Raglan Medical

Kia Ora to all our patients, community members and visitors. 

We are migrating all our patient data to a new practice management system called Indici.

This will be happening on Monday 24th March 2025.  This is a huge project and the system is quite different to the one we currently operate.  While this new system will improve workflow for our patients and our team, it will take us time to fully get up to speed with it. 

We appreciate your patience with our team while we implement this new system.

Some of you who were previously on Manage My Health, will now be able to access the same information through a new portal called myIndici.  Many of the features will be the same however you will be required to set up a new account. If you have previously used MyIndici at another practice, please contact them and check that they have fully deactivated your account before trying to register with MyIndici at Raglan Medical.

We will not be enrolling new patients between 24/3/25 and 30/3/25 while we work through this new system.  from the 31/3/25, patients will be able to enrol online or in person. 

See our Services and Pricing page for queries about the range of services we provide and fees.

We have recently started using a Generative AI tool called Heidi to assist our clinicians with their note taking, please see our Information for Patients page for more details.

In an emergency dial 111

Afterhours Tele Health Service

Ka Ora provides virtual telehealth to rural New Zealand patients on Weekdays from 5pm - 8am and 24/7 on weekends and public holidays. 

Go to Kaora.co.nz for more information or call them on 0800 252 672

Afterhours Face to Face Clinic

Anglesea Clinic provides health services for patients out of normal working hours, it is located at the Corner of Anglesea & Thackeray Street in Hamilton and can be contacted 24 hours a day on 07 858 0800

Mental Health Support Helplines

In a crisis or emergency

If someone has attempted suicide or you’re worried about their immediate safety, do the following:

• Call your local mental health crisis assessment team or go with them to the emergency department (ED) of your nearest hospital

• If they are in immediate physical danger to themselves or others, call 111
• Stay with them until support arrives
• Remove any obvious means of suicide they might use (e.g. ropes, pills, guns, car keys, knives, poisons.)
  If they live in a high-rise building, help them find somewhere to stay in single-level accommodation.
• Try to stay calm, take some deep breaths. Let them know you care
• Keep them talking: listen and ask questions without judging
• Make sure you are safe

Need to talk? Free call or text 1737
Talk with a trained counsellor, anytime.

For counselling and support

• Lifeline 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP) - here to help
• Samaritans 0800 726 666– for confidential support for anyone who is lonely or in emotional distress
• Depression Helpline 0800 111 757 or free text 4202 – to talk to a trained counsellor about how you are feeling or to ask any questions depression.org.nz
• Healthline 0800 611 116– for advice from experienced health staff

For further Mental Health Support contacts - please click here.

We are currently enrolling new patients, see our enrol page for more information. 

See our Services and Pricing page for queries about the range of services we provide and fees.

We have recently started using a Generative AI tool called Heidi to assist our clinicians with their note taking, please see our Information for Patients page for more details.